Privacy Policy

Effective Date: 12 June 2025

1. Introduction

Welcome to Regalia Restaurant ("we," "us," or "our"). We are committed to protecting the privacy of our visitors and users ("you"). This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website, regaliarestaurant.com.

This policy has been prepared in compliance with the applicable data protection laws in India, including the Digital Personal Data Protection Act (DPDPA), 2023.

2. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect are:

a) Personal Information You Provide: We collect personal information when you voluntarily provide it through our reservation or contact forms, such as your name, email address, phone number, and the details of your request.

b) Information Collected Automatically: We may automatically collect certain technical information like your IP address, browser type, and device information to analyze website traffic and improve our services.

3. How We Use Your Information

We use the information we collect for the following specific purposes:

  • To Provide Our Services: To process and manage your reservation requests and to respond to your questions or enquiries.
  • For Direct Communication: To send you transactional communications directly related to your request, such as a reservation confirmation.
  • To Improve Our Website: To analyze how visitors use our site to improve functionality and user experience.
  • For Security and Legal Compliance: To protect our website and to comply with our legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. Your information may be shared in these limited circumstances:

  • Internal Access: When you provide information through our website’s features, the details of your request are routed to the relevant persons or teams within Regalia Restaurant to be processed. Access is restricted to authorized personnel who require it to fulfill your request.
  • Third-Party Services: When you use features that integrate with third-party services (such as a chat function), your communication is with that third party and is governed by their own privacy policy.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented reasonable administrative and technical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain the personal information you submit to us only for as long as is necessary to fulfill your original request (such as a reservation or enquiry), to address any follow-up correspondence, and for our internal operational records.

We do not retain personal data indefinitely for these purposes. While a record of your request may be archived in our internal communication systems, such as email inboxes, we are committed to periodically reviewing and removing personal information when it is no longer required for operational or legal purposes.

7. Your Rights as a Data Principal

Under India's Digital Personal Data Protection Act, 2023, you have several rights concerning your personal data. We are committed to upholding these rights. You have the right to:

  • a) Right to Access Information: You have the right to request a summary of the personal information we process and the processing activities we undertake.
  • b) Right to Correction and Erasure: You can request the correction of inaccurate or incomplete data, and the erasure of your personal data once its original purpose is no longer being served.
  • c) Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal data at any time.
  • d) Right to Grievance Redressal: You have the right to an easily accessible way of registering a grievance with us before approaching the Data Protection Board of India.
  • e) Right to Nominate: You have the right to nominate another individual who can exercise your rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

We use cookies to enhance your experience, analyze website traffic, and ensure basic functionality. You can control the use of cookies at the individual browser level.

9. Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the new policy on this page and update the "Effective Date" at the top.

11. Contact Us & Grievance Officer

For any questions, concerns, or complaints about this Privacy Policy, or to exercise your rights, please contact us. The designated point of contact for these matters is: [email protected]